We are trusted consultants and training facilitators to companies and institutions across East Africa, supported by a growing global network of over 1,000 professionals.
Process audits
We conduct an in-depth audit and gap analysis of your Customer Service Process, Sales and Business Development Process, Human Resource Management Process, Supply Chain Management Process, Logistics Process, Procurement Process and/ or Operations processes. The output is a proposal with recommendations for continuous improvement.
Team building sessions
We plan and organize within and out of town team building activities for small groups of 5 to larger groups of up to 1000. We also offer specific sessions for management staff. Our team building objectives include improving communication within your organization, building trust, building confidence in oneself, building unity, enhancing leadership, teamwork, and creative problem solving. Each program is carefully designed to align with your organization's culture and goals. We incorporate fun, engaging, and impactful activities that leave a lasting impression on participants. With attention to detail and creativity, Ianstar delivers .
E-Commerce Programs
Ianstar supports the growing e-commerce ecosystem in Kenya by offering digital solutions that help businesses establish and scale their online presence. We provide platform setup, digital payments integration, and regulatory guidance, enabling clients to thrive in a market reshaped by shifting consumer behavior and the Covid-19 pandemic.
Business strategy development and implementation support
We understand strategy and will assist your organization in developing and documenting your strategy, communicating its strategic objectives to internal and external stakeholders, and implementing proposed changes in policies, procedures, technologies and techniques for sustainable competition in your industry and business environment. The output is a strategic plan document either at the corporate, business unit or operational level.
Training
We offer customized in house programs and open courses in: Leadership & Performance management Customer Service management, Marketing management Sales and business development, Entrepreneurship, Courier skills for the last mile delivery teams Project management, Transport Planning and Management and A specialized management course; Running a courier business. We offer course completion certificates for all our courses and provide our customers with a training report for future reference.
Research
We plan, conduct and facilitate senior leadership workshops, customer satisfaction surveys and employee surveys to inform the client’s business model and support their decision making process.
Monitoring and Evaluation reviews
We provide support to your organization through scheduled performance assessment and business reviews sessions. The output is a performance management report.
Business documents
We also help start ups, small enterprises and individual customers to write and develop proposals, concept notes and business plans.
- Message from the Director —
Empowering Growth, Inspiring Excellence
At Ianstar, we believe in the power of transformation of businesses, teams, and individuals. We are committed to offering impactful, practical, and tailor-made solutions in strategic management, leadership, customer service, and logistics.
It has been our joy to walk alongside over 4,000 participants across Africa, supporting their journeys with advisory, coaching, and training programs that drive real results. We are partners in growth, passionate about excellence and purpose-driven outcomes.
Thank you for trusting us.
Charity R.N. Mwanzia, Director.
- Top Four Reasons to Choose Our Company
Why choose us for your service
Reliability
We deliver customized services to meet our client’s requirements
Experience
Expert knowledge and skills in business management practices
Budget Friendly
Tailor made rates, project phases or the entire project scope as appropriate
Credibility
We have a passion for excellence and have a pool of happy clients.
